Slack is warning some customers to reset their passwords and wipe the app knowledge

Supply: Ara Wagoner / Android Central

Slack, one of many best messaging apps, is emailing a few of its customers and asking them to vary their passwords. Based on Android Police, that is legit and never a rip-off or phishing try. They contacted the corporate concerning the electronic mail and it seems Slack has logged some customers’ login info in plain textual content, making it seen on their smartphones. Due to this, Slack is asking some customers to vary their passwords.

We’re taking this step as a precaution on account of an error that we found and there’s no proof of any unauthorized or third-party entry to this account…On December twentieth, 2020, Slack launched a bug that precipitated some variations of our Android app to log clear textual content person credentials to their gadget. Slack recognized the problem on January twentieth, 2021, and stuck it on January twenty first, 2021.

Along with altering your password, Slack is asking customers to wipe their app knowledge. To do that you possibly can comply with our information on how to clear your app cache or data on Android. After this, you will have to log again in.

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Slack maintains that your accounts ought to be protected and that the app replace has fastened the problem, disabling any affected variations of the app. The problem ought to solely have an effect on customers of the Android app, leaving iOS customers protected.

This is not the primary time Slack had some user-facing errors with its service. A number of weeks in the past, Slack faced an outage that rendered the service largely ineffective on the primary workday of the 12 months.

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